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23/03/2020

COVID-19 measures – We take care and are there for you

The whole world is experiencing a completely new and difficult situation. COVID-19 is one of the most challenging things that we have experienced in the last decades and our thoughts are with the ones affected as well as their families.

In this time of uncertainty, we are closely following the recommendations of the public health experts and government authorities.

Within this framework we do our best to ensure the security of supply and have implemented respective measures to reorganize our working processes.

Remote working

Our IT department has enabled many colleagues to work remotely from their homes. By this, we are able to decrease the number of colleagues working from their office desk significantly and reduce the potential risk of infection and spreading of the virus.

Production, shipping, development and service are secured and running

As a manufacturing business, we cannot complete all our tasks remotely and digitally. As a result, we have kept our production, shipment, development, customer service and further essential departments running with extended safety measures. Thanks to these colleagues we can process orders and deliver within the agreed time.

Trade shows, business travel and meetings

Business travel to external parties has temporarily been suspended for all employees which includes the participation in conferences and trade shows. Moreover, physical meetings are widely replaced by digital or phone meetings.

Nevertheless, our colleagues are available to answer your questions, discuss projects or demonstrate our products virtually. Simply contact us via info.radiopharma@ezag.de with your request and we will get in touch.

What does that mean for you?

We care about patients and customers! That is why we do our best to keep the business running and guarantee you our full assistance, while assuring best possible safety and health protection for all our employees.
Every change or delay, whether caused internally or by our partners and service providers will be communicated to you as quickly as possible. Together we will work on an adequate solution. If you have not been contacted, every project or order will be processed as planned.

 

THANK YOU

We would like to thank all of you: Our customers for their trust. Our partners for their support and finally our colleagues for their contribution in these uncertain times.

Stay safe and healthy

Your Eckert & Ziegler Radiopharma Team

Effective March 23, 2020

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